Data privacy statement

Your privacy matters to us.  This privacy policy sets out the basis on which we may use and process information that you freely provide and consent for us to use. By using this website, you agree to this privacy policy. If you do not agree to this privacy policy, please do not use this site. We may change or modify this privacy policy at any time and without notice.

Data acquisition

Data acquisition
You may use our website without disclosing personal data. We only collect information when you make it available to us. You may do this by allowing us to place cookies on your browser or hard drive, by accessing server logs or when you contact us through the information available on our website. We will use the personal data gathered only to provide you with the information requested about our products or services or in connection with any other request, or for other purposes for which you have given us your consent, provided there is no statutory obligation to the contrary.

Acquisition and processing of personal data

Acquisition and processing of personal data
You may use our website without disclosing personal data. We only collect information when you make it available to us. You may do this by allowing us to place cookies on your browser or hard drive, by accessing server logs or when you contact us through the information available on our website.

We will use the personal data gathered only to provide you with the information requested about our products or services or in connection with any other request, or for other purposes for which you have given us your consent, provided there is no statutory obligation to the contrary.

 

Right of access and correction

Right of access and correction
You have the right to check your stored personal data and to correct it if you believe it is incorrect. To do this, please send an e-mail to the address given in the legal notice.

Right of revocation
You have the right to revoke your consent to the use of your personal data at any time. To do this, please send an e-mail to the address given in the legal notice.

Data retention
We will store personal data for as long as necessary to provide a service which you have requested or to which you have consented, unless any statutory obligation to the contrary exists, e.g. in a pending lawsuit.

Acquisition and use of usage data
The following information will be collected when you visit our website: IP address, website from which you visit us (referrer), pages visited, files downloaded, videos/audio content opened, clicks on individual links, search words and search phrases entered (site search), duration of your visit and browser used. Should you visit our website via online advertising such as banners, video ads or search engine advertising, we will in addition record which banner or adword has motivated your visit to the FLUX websites.

This knowledge enables us to optimise our websites and even better tailor them to the needs of our visitors.

Use of cookies

Our website uses cookies so we can enhance your browsing experience. Cookies are small pieces of code that are installed on your computer’s hard drive when you visit websites. They are used to recognise how you interact with the website. After a cookie has been installed by a website, it will be read each time you visit that site, identifying you as a returning visitor. Like many websites we use a number of different cookies.

Flux Pumps International (UK) Ltd. has an implied consent cookie policy which means that by using the site we assume you are happy with our use of cookies. If you do not accept our use of cookies then you should either not use the site, delete Flux Pumps International (UK) Ltd. cookies when you leave the site, or activate your browser’s anonymous browsing mode (known as “InPrivate” for Internet Explorer, “Incognito” for Chrome or “Private Browsing” in Firefox and Safari).The cookies we use on this site are described below.

Business Critical Cookies
These cookies allow Flux Pumps International (UK) Ltd. to count website visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around our site. All information these cookies collect is aggregated and therefore anonymous, so it cannot be traced back to the user.  This is effected by anonymising the IP address.  FLUX collects access data using the Piwik web analysis tool. Cookies are used to analyse website use, this enables FLUX to improve data quality. The information generated is stored on our server in Germany which is operated by FLUX-GERATE GMBH. Only authorised persons can access this anonymised data.

Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by visitors which amount to a request for services, such as filling in forms. Visitors can set their browser to block or alert them about these cookies, but as a result some parts of the site will not work. These cookies do not store any personally identifiable information.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third-party Cookies
FLUX websites use the YouTube video platform operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, in the U.S. YouTube is a platform which enables playback of audio and video files. When you visit a page of our website, its integrated YouTube player establishes a connection to YouTube to ensure the technical transmission of the video or audio file. When the connection to YouTube is established, data is transmitted to YouTube. Again, cookies and active components are used for this. FLUX has no influence on the processing of personal data by YouTube.  For information about the purpose and extent of data acquisition and the processing and use of the data by YouTube, and your rights and options to make settings to protect your privacy, please see YouTube's data privacy statement.

Deleting Cookies
The instructions for deleting or disabling cookies are different for all browsers. If you wish to remove cookies we recommend you visit www.aboutcookies.org for further information.

 

Security and children

Security
We hold the information you provide to us confidentially and securely. FLUX uses technical and organisational protection measures to protect data you provide against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our protection measures are continuously reviewed based on technological advance.

Children
Protection of childrens’ privacy is an important issue. We do not gather, process or use on our website any information from individuals below the age of 13, without previously having obtained verifiable consent of a legal guardian. On request, legal guardians may view the information provided by their children and request that such information be deleted.

Contact
If you have a question or suggestion, or would like to report a problem, please send an e-mail to the address provided.

Special functions
To use certain website functions, e.g. downloads, JavaScript should be activated and you must allow cookies.

Interactive and multimedia contents
To use interactive and multimedia contents (eg. animations, audio and video files), additional programs (plug-ins) may need to be installed in your browser, e.g. Adobe Flash Player.

We offer our publications and information for download in the cross-platform PDF format. These contents may be viewed by using Adobe Acrobat Reader, the latest version of which can be downloaded from the internet.