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Pump Repair and Service | Flux Pump Maintenance

Don’t throw away a Flux — service your pump and save long-term

A failed, damaged or underperforming pump doesn’t mean you need a new one. Our products are fully serviceable designs, with every item available to buy as a spare part. Our expert pump repair and service team can restore efficiency and extend the life of your barrel pump. Trust FLUX - the life cycle cost leaders!  

Why trust Flux for pump repairs?

For over 75 years, Flux has been a trusted name in pump technology, offering reliable, fully serviceable pumps and motors. Furthermore, our fully-equipped UK workshop and factory-trained technicians can repair any Flux Pump. And with a vast range of pumps and spares in stock, we can deliver spare parts next-day, or turn around your repair quickly and efficiently.   

What’s included in Flux pump repair and service?

  • Pre-repair evaluation and report
  • Repair any FLUX pump or motor with genuine parts
  • Full diagnostics and performance testing
  • Quick turnaround with minimal downtime (typically < 10 working days)
  • New 1 year warranty for fully serviced pumps and motors
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Regular pump maintenance ensures your equipment runs smoothly, thereby helping you avoid costly breakdowns and unscheduled downtime. Furthermore, this helps protect your drum pump investment, extend product life cycle and save money long-term. In addition, we can even provide an annual service agreement for our stainless steel and PVDF drum and IBC pumps. 

  • Prevent unexpected failures and costly downtime
  • Improve pump efficiency and reliability
  • Extend pump lifespan and reduce long-term costs
  • Fully overhauled pumps returned with a new one-year warranty
  • Loan pumps and motors available to keep operations running (customers with service agreement only)

Repairs often cost significantly less than buying new. Regular servicing ensures optimal performance while keeping long-term expenditure down. 

  • Repairing stainless steel pumps typically costs < 50% of the cost of a new pump
  • Vast inventory
  • Competitive labour rates and cost-effective solutions
  • Extend your pump life cycle and save

RMA returns – safe and efficient pump repair and service

At Flux Pumps, we prioritise safety and traceability when handling returned pumps and accessories. Due to potential contamination with hazardous substances, we follow a strict RMA (Return Merchandise Authorisation) process to protect our service engineers from accidental contact with dangerous media.  

Before sending your product for repair or service, ensure it is properly cleaned and documented: 

  • Empty and decontaminate the pump if it has been exposed to hazardous, corrosive, toxic, or flammable substances classified under GHS / REACH regulations. 
  • Radioactive or biologically contaminated products cannot be accepted. 
  • Download and complete the Flux decontamination declaration. 
  • Finally, submit your RMA request via our website and attach the decontamination declaration, safety data sheets, handling instructions and COSHH assessment (if available). 

  • You will receive an RMA consignment note and return instructions within 2 working days. 

  • Securely package the pump to prevent damage during transport.  
  • Attach the RMA consignment note and Decontamination Declaration to the outside of the package, clearly visible, in a protected sleeve. 
  • Ship the pump prepaid and insured, within five working days of receiving the RMA number. The sender bears responsibility for loss or damage of goods in transit. 

  • Once received, our pump repair and service team will assess the product/s, usually within 5 working days. 
  • If applicable, you will receive a cost estimate for approval, unless pre-approved in the RMA request. 

  • We cannot process returns without an RMA consignment note, decontamination declaration, or safety data sheet. Any such items will be returned unprocessed. 
  • Only use the assigned RMA consignment note for registered returns. 
  • If your return is a result of transport damage, report it immediately to us and the courier. 
  • Unwanted or incorrectly ordered items returned for credit will be subject to a re-stocking fee. Certain items, eg. custom-made parts, special order items and prefabricated hoses are non-refundable, except in warranty cases. Please refer to our Terms and Conditions of Sale for further information. 

For any questions about our pump repair and service, contact our team on 01202 823304 today. 

Download our decontamination form

RMA form

Company data

Contact person

Title

Reasons of return

Document no.

Your order information

Product information*

    Data protection notice

    With your permission, your data will be collected, processed and used by FLUX-GERÄTE GMBH exclusively for the RMA process.

    The collection, processing and use of your data take place on a voluntary basis. You can revoke your consent at any time, without any adverse consequences.

    Please send any notice of cancellation to:

    Flux Pumps Int. (UK) Ltd.
    Unit 11, Enterprise Park
    Black Moor Road
    Verwood, Dorset
    BH31 6YS

    E-Mail: info@flux-pumps.co.uk

    In the event of cancellation, your data will be deleted upon receipt of your notice.

    Further information available in our “Privacy Policy” and “Terms of use”.

    Please note

    Before submitting the form, please ensure that all fields marked with an * have been completed. Successful dispatch will be confirmed on a subsequent page.

    Privacy Policy*
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